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I have some questions before I want to make an appointment. Can I talk to someone?

Yes. Our receptionists can answer and help you with most inquiries. If you have a question about your issues and/or the techniques we offer our practitioners are available for a brief consultation by phone.

What should I wear?

Loose, comfortable clothing is a good idea. Bring shorts if your issue involves your legs.

For female patients that are having a shoulder, upper back or neck issue please bring a tank top. We have shorts and tank tops if you forget. You will have time to change before getting started.

How long does the visit take?

The first visit takes about an hour. The subsequent treatments are usually 15-20 minutes.

Does the clinic run on time?

We make genuine effort to be on schedule and are often on time. Please do your best to be on time for your appointment.

Is there parking?

Yes. There is free parking in the lot behind the clinic.

What if I am going to be late?

Please call us ASAP to let us know.

Do I need to get "cracked"?

No. Although spinal manipulation can be helpful in a lot of cases of back and neck pain not everyone is comfortable with this procedure.  We can use alternatives to this that are often just as effective. We will sit down with you to determine what techniques are suitable for you.


Are there any risks to chiropractic treatment?

Like all health care there are risks and side effects. After getting a good understanding of your problem we will discuss the specific risks and benefits of the planned treatment and make sure you are comfortable with these before proceeding with treatment.

What if I have not been in for a while?

No problem. We will book you for a longer appointment to get an update on you, your health and new issues.

I was injured at work. Can you see me?

Yes. We accept WCB patients. Please call and we can explain the process.

I was injured in a car accident. Can you help me?

Yes. We accept ICBC patients. Please call and we can explain the process.


What if I need to cancel?

We understand that things come up. Please give us as much notice as possible. We like to get at least 8 business hours of notice.


Do I always need to go for treatment?

How long you benefit from treatment is always up to you. You will be given exercise and suggestions to help you help yourself.  Some people will benefit from ongoing maintenance care and if we think you will then we we will discuss this with you. What you decide to do is up to.

What is Active Release Technique®?

Active Release Technique® is a form of deep tissue manipulation patented by P. Michael Leahy in which specified techniques are used to release soft tissue adhesions.


It is a patented, state of the art soft tissue system/movement based massage technique that treats problems with muscles, tendons, ligaments, fascia and nerves. Headaches, back pain, carpal tunnel syndrome, shin splints, shoulder pain, sciatica, plantar fasciitis, knee problems, and tennis elbow are just a few of the many conditions that can be resolved quickly and permanently with Active Release Technique®. These conditions all have one important thing in common: they are often a result of overused muscles.

What does it feel like?

Every ART® session is actually a combination of examination and treatment. The provider uses his or her hands to evaluate the texture, tightness and movement of muscles, fascia, tendons, ligaments and nerves. Abnormal tissues are treated by combining precisely directed tension with very specific patient movements.  It is often described as a “good, deep pressure that gets the spot”

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